Wednesday, May 27, 2009
10:00 AM to 11:30 PDT (UTC/GMT-7)
Final Scheduled Downtime for Power Upgrades
This is the last outage of our current upgrade schedule. After this
upgrade of power, we have no further outages scheduled or anticipated.
What is happening?
Power systems are returning to full UPS battery room power after the
incident in March.
What do you need to do?
Clients should shut down their servers remotely prior to 10:00 AM PDT
on Wednesday. Any servers still running at 10:00 AM PDT will be
powered off. Due to the volume of servers affected, no special
arrangements can be made that involve our staff. Please power off
your server prior to 10:00 AM PDT on Wednesday. You should test
connectivity prior to Wednesday to make sure you are able to power
your server off on Wednesday.
After power is restored, your server will be brought back up. Please
test your server’s connectivity after noon PDT and alert us by email
if you are unable to connect. We will respond as quickly as possible.
We are actually hopeful this upgrade will only take one hour, but we
prefer to keep our quoted times conservative.
What should you not do?
Please don’t phone us. Due to anticipated activity levels, telephones
will not be answered on Wednesday. Messages left on the phone system
will not be responded to on Wednesday. All communications will be
done by email and every effort will be made to respond to those emails
promptly. Please also note that, due to the number of servers
affected, we are unable to make special arrangements for individual
servers.
We at eSecureData.com will make every effort to ensure these outages
remain rare. After this upgrade of power, we have no further outages
scheduled or anticipated.
See title…